FAQs

Frequently Asked Questions


In many cases, depending on the design of the vehicle, locating an electrical problem or replacing a part requires disassembly of a section or removal of other parts to access the area for repair.

We accept VISA, Master Card, and American Express. We also offer accept all debit cards and Pre-Approved cheques.

An appointment is appreciated at Panda Tire & Auto Service Center. If you plan to have the work done on time or wait on your vehicle, it is best to have an appointment. If the unexpected happens and you require emergency service we will do our very best to accommodate your vehicle.

It would depend on the symptoms or purpose. If the inspection is for a used car purchase, we charge according to the extent of inspection. In the case of a particular problem, a fee may be charged based on the type of equipment used and technician’s time.

All four categories have a purpose in making repairs and should be selected according to availability, vehicle specifics and your personal needs. We make a careful evaluation of the life expectancy of the vehicle, cost and availability before making a part recommendation.

  • A factory new part is one manufactured by the company that produced the vehicle.
  • An aftermarket new part is manufactured by a source other than the original factory.
  • A remanufactured part was previously used and is reconditioned to meet or exceed original specifications.
  • A used part has been obtained from a salvage yard such as SGI salvage.

In today’s highly sophisticated automobiles, a tune-up is a maintenance type service and normally does not correct running problem. We advise our customers with a running problem to choose an engine diagnostic service in order to address the source of a running problem.

Our invoices reflect the total cost in parts and labor. Labor charges are determined by using the Mitchell Labor Guide, which is an industry standard. You can be certain that the parts used will be purchased according to your individual needs, providing a choice of price, warranty and quality if available.

We try to complete most repairs the same day. If this is not possible we will let you know ahead of time so you can plan your transportation arrangements.